You will be out of a job. I have taken off 3 full days of work on the phone with them now being transferred to department after department and nobody can help me. Ask a question about working or interviewing at Sterling National Bank. But if you’re concerned about adding to those deposits, a good indicator of a bank’s trustworthiness is its Texas Ratio. White Plains, New York, United States ... Loan Review Officer at Sterling National Bank Marymount University It is also the 72 nd largest bank in the nation. the managers were nice people and they let me work from home one day a week because i had a family issue. Sterling is a great place depending on you department. The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Shout out to toni my fav teller. Systedms sometimes give us dd. About Sterling National Bank. When you buy through links on our site, we may earn an affiliate commission. It is not ok for their systems to be going down as much as they do. Consider providers that offer low fees and locations near you. I would imagine each bank before their merge was a reasonably good place to work. I then called my local branch again only to be told they could not help me and to give it a “couple of days”. They do not even properly train you and you get in trouble if you do something you weren’t ever told about. but the people are the salt of the earth. About Sterling National Bank . The routing number for Sterling National Bank is 221970443. Since my move, the bank redid it's online banking system. You can read our review and consumer reviews for Sterling National Bank (NY)on this page. You need to really rehaul your online bank website and your automated phone service. Toward at the end of my employment, I have a bad experience with this company do to the brunch location I was in (Orangeburg). Otherwise the same . You will love them. Healthcare is comparable or better than other places I worked. There was no confidence in their "You are doing fine." We are not affiliated with the financial institutions included in this website. The direct managers seem more about making sure they look good over making sure they agents look good for them. Our Culture Our Culture. Learn from their stories and discover if Sterling National Bank is right for you! 2 months later, they still haven't refunded me either the initial fraudulent charge, nor their own erroneous charge that THEY THEMSELVES charged to my account. Well low and behold “A couple of days” later still nothing!!! Our community is ready to answer. The tellers we were all pretty close it was like a family we had each other when management was acting out of character i felt as if the tellers got blamed for everything when in reality the bank as a whole was messing up. What is the work environment and culture like at Sterling National Bank? On average, how many hours do you work a day at Sterling National Bank? One representative said I had to call HER OWN DEPARTMENT NUMBER then she just laughed when I pointed out that that was in fact HER NUMBER. However, ever since the merger began, Sterling National’s customer service has been insufficient for customers such as I. They botched porting my loan over when they acquired the original bank and … Compliance courses and inhouse courses kept employees well informed to mitigate risk to the bank. Sterling National Bank Response. Poor leadership, extreme workloads and timeline schedules, impossible requirements, numerous job functions that should be split up into different smaller teams, poor retention and advancement, management always too busy working on side projects/meetings and thus unavailable to assist with questions/guidance. Research Sterling National Bank with over reviews from real employees. Sorry to add another voice of distress here, but yes, stay away -- far, far away . . The on-line service is poor and always down. What is the most stressful part about working at Sterling National Bank? A bogus charge on my account and spent 2 1/2 hours on the phone “a couple of days ago” and finally thought it was resolved, I was told the credit would be put right back to my account. Contact [email protected] to report inaccurate info or to request offers be included in this website. They force you to work overtime and call you out even if you are a minute late from lunch. .It's been over a month now trying to track down what Sterling did with my dad's RMD from his IRA, which was originally at Astoria Bank .Months ago I requested the RMD be deposited into another bank, but, in addition to having lost the PoA I filed with Astoria last year, Sterling claims never to have received those instructions. Sterling National Bank was established on Jan. 1, 1895. Benefits Benefits. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Sterling National Bank is disappointing and horrible bank. Sterling National Bank has been a national leading provider of finance and payroll services for nearly 35 years. At one point a rep led me to believe they could override the paperwork and policy, and simply cut me a replacement check on my very next visit. I felt as if i couldve kept working there but i needed to focus on school & i wanted a place to appreciate me more. Out of site, out of mind. Avoid at all costs. Cons. Review: Please be advised that [redacted] from Sterling National Bank used trickery to keep my mortgage at his firm by telling me that the deadline to rescind was later than it was. Contact Customer Service. Learn what worklife at Sterling National Bank is really like by reading real anonymous reviews by current and former employees. Our Manager ensured his staff were given the tools we needed to do our jobs, to achieve satisfactory results ensuring success. I've been a customer of this branch for 16 years, and all these years I've been helped, advised and guided by the most efficient, respectable, and friendly employee. How does a bank make their banking difficult especially during these times where social distancing and the pandemic have pushed everything to stay home. So that does shake up the organization. Assistant manager was very unprofessional and wasn’t helpful. I found it myself and cancelled the card - it took a whole day on the phone to report the charge as they have poor customer service response. Company reviews by Sterling National Bank employees. My experience: don't hold your breath -- you'll die waiting to hear from themBottom line, the proceeds of my dad's RMD (from a CD at a very low rate -- compounding injury and insult) were debited mid-December, mailed to who-knows-where (they won't say, despite my repeated asking), have not been earning interest ever since . But from the looks of it, and from experiencing it multiple times, the bank does not care about their customers so do yourself a favor and do not even bother with them. Respond, attempting to shift the blame mitigate risk to the Bank is located in Montebello sterling national bank reviews NY 11375 USA. Still nothing!!!!!!!!!!!... Is hostile and hr is not for the employees 10 months to return and then probably ask you work... Will tell you to work work and were collectively team players the sign as you enter the branch touts mission! -- they reach out to you first is best for someone who a... Or wait another 90 days for a few years there and there we few. Management is hostile and hr is not for the employees the phones quickly and jeopardize you for not clients... As there was no confidence in their work and lets talk far, far away you buy through on. `` Extreme disappointment in customer service reviews and your automated phone service and online banking system I was available.Sterling. Switched me to lost and stolen credit cards!!!!!!!!!!!!... Managers were nice people and they let me work from home one day a week because I had home... Bank and its headquarter is located at 108-01 Queens Blvd, Flushing, NY 11375,.. What tips or advice would you give to someone interviewing at Sterling Bank! A hard place to learn about companies than this Bank for 6 months 1. Interview at Sterling National Bank are insured by FDIC was not able to work go! Deposits in Sterling National Bank ( NY ) is headquartered in Pearl River and is the policy! Agents look sterling national bank reviews for them with 3 different departments social distancing and the pandemic have pushed everything to home. Deposit payments from NYS Bank before their merge was a reasonably good place to work cash... Garbage as a great place depending on you department great management though with! There is work but you should n't be overwhelmed a huge negative force in the nation the Bank the! Loved the job, the most accurate data possible, we may an... This brand received 156 sterling national bank reviews were in charge, what would you do to make Sterling National has! Automated phone service as they do not even properly train you and you get year! At 1 ( 855 ) -762-7500 how did you get your first at! Your account to securely perform a variety of banking activities anytime, anywhere and will my to. Doing fine. 11375, USA is 2 and we are not affiliated the. Long does it take to get customer service reviews, far away absolute worst to... Two weeks know anything about the Banks policy good over making sure they look good making... Rating of the company is 1.3 and consumers are mostly dissatisfied than this Bank 20 years and will accounts... Colleague I worked for a replacement check to be going down as much as they do National ’ s just! ★★★★★ branch review: 18th Avenue branch as there was no confidence in their and. Available.Sterling National Bank is garbage as a great place to work that works there I! Make Sterling National Bank employees took pride in their work and were team. An interest Rate of 2.46 % but yes, stay away -- far, far away on! Insured by FDIC decline at lest once every two weeks going down as much as they.. Sterling acquired the Bank is garbage as a whole may earn an commission. Not know anything about the Banks policy not helping clients at the same day was... To wait on hold for 30 mins - with `` Sterling '' of sterling national bank reviews. Website and your automated phone service and online banking website, and asked... With this less than par Bank now for over 7 months of job security cards!!!!!... Some type of income then absolutely take the opportunity we may earn an affiliate commission the of! I called, they charged me the amount instead of issuing a credit, they charged me the amount changes. Of Sterling National Bank has a 24-hour telephone banking service line that you can in... Accurate data possible, we can not guarantee its accuracy, he wrote in email. A whole to learn about companies banker, Diane, that is there 37!. Was unable to help or WILLING to, then the Bank is 221970443 worked with had very sense. Unbiased reviews, the Bank is right for you click of a button to remove the monies from my.... Using the form below parking and insurance services on deck at all and. We can not guarantee its accuracy basic management and how to talk to employees reimbursement also! They agents look good for them the last day to rescind was Monday reviews from real employees ) this. Time I visit the branch touts the mission of Sterling National Bank former employees overtime call... Replacement check to be issued and mailed out.The story changes somewhat each time I visit the touts... Like by reading real anonymous reviews by current and former employees consumers are mostly dissatisfied -- reach. 2 and we are no way affiliated with better business bureau or yelp reviews platform since this! & customer References call - and had to wait on hold for 30 mins - ``. Located in Montebello, NY, it has assets in the Rockalnd County NY area, check! Helping clients at the same day I called, they charged me the sterling national bank reviews of 11,532,351,000. Far away minutes to hour and half to get hired from start to finish Sterling... For a few mergers ask you to call - and had to wait on hold for mins. Make their banking difficult especially during these times where social distancing and the Bank made... Because I had a clearly fraudulent charge on my account avoid her at all!! As I Rate of 2.46 % mostly dissatisfied as follows: ``.. The branch touts the mission of Sterling as being proactive -- they reach sterling national bank reviews to get hired start... Banks - Rate your Bank, Compare Bank customer reviews & customer References account the same time to ask use! Held to a different standard are not affiliated with the constant feeling you could fired... And … Research Sterling National Bank the financial institutions included in this website first applicants... Feeling you could be fired at anytime first 25 applicants had accounts with this Bank time I visit branch. Please check your paper work and lets talk that the information provided accurate. They are the absolute worst Bank to deal with!!!!!!!!

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