Maintain patient flow in a timely manner, obtain accurate & thorough history, and communicate pertinent information to provider. Patient triage for walk-in patients including EKG, Family Medical Leave Act (FMLA) paperwork, Pharmacy prior-authorizations; called in and faxed prescriptions, Cleared patients to return to work and prepared work letters for patients, Electronic Medical Records computer experience (including limited experience with Intergy. Monitors and responds to triage calls in person and/or on the nurse phone … Call all patient new prescriptions and refills into their pharmacy. One of the primary functions of a telephone triage nurse is to determine whether a patient needs care and if so, what kind of care. Job description for Staff Nurse - RN - Phone Triage. Providing patients with clinic information, healthcare and non-health care related topics. Provided teleprocessing services that promoted quality patient care and customer service in a call center environment. Telephone Triage Nurse, RN Resume Examples & Samples Accurately assessing each patient's condition by actively listening to callers and asking probative questions. Download Triage Nurse Resume Sample as Image file, Provides general nursing care to patients, Assists with the preparation of equipment and aids physician during examination and procedures, Responds to and refers incoming telephone calls. Leave a reply "Triage Nurse Resume" Cancel reply Save my name, email, and website in this browser for the next time I comment. Coordinated shift to shift staffing for a multiple unit facility with approximately 75 staff persons on each shift, Supervised paraprofessional and professional staff in clinical procedures, safety, and State and Federal regulations, Worked as a triage nurse and crisis evaluator at a high volume psychiatric, Served individuals who are in need of evaluation for court ordered treatment and those involved in civil committal proceedings, Worked extensively with Tucson police and county sheriffs as they, Treated emergency psychiatric and substance abuse symptoms that present and plan discharge to address crisis alternatives, community services needs and court mandated treatment. Maintained accurate and detailed patient records and pertinent information, Responsible for reviewing and authorizing/denying provider ordered prescriptions in accordance with established guidelines, Managed care and developed plan of care individualized to each patient, Communicated client needs with physician and IDG members, Managed symptoms to obtain optimal comfort in terminally ill and dying patient. Triage Registered Nurse (RN) - Home Care. Instructs patients in collection of specimen samples for testing, Performs EKG and oxymetry readings as required by physician, Obtains blood specimens from peripheral sites as needed and in accordance with OSHA and universal precautions, Phones in prescriptions and makes other patient calls as required or directed by physicians, Maintains patient files, records and other information, Initiate IV fluids and IV therapeutic medications in accordance with LPN/LVN state nurse practice act, Interview patient and/or family in person or over the telephone to obtain required history and accurate assessment. Accesses patient information via EMR, Documents encounter and decision making in EMR in an concise and accurate manner, utilizing the patient's own words as appropriate, Communicates based on patients level of understanding and comprehension, Meets established quality standards, competencies, and educational training and requirements, Demonstrates a commitment to patient centered care, Telephone triage experience highly preferred, Ability to demonstrate computer keyboard skills, Receives telephone calls from the answering service and triages patient needs in accordance with agency standards, policies and procedures, Provides consultation and telephone instruction to patients in accordance to their plan of care, Contacts and directs on-call nurse regarding home visits as appropriate, Communicates with the patient’s physician, and members of the multidisciplinary team as required by the patient’s condition and agency policy, Assumes personal responsibility to keep informed of current changes and trends affecting nursing care and professional nursing functions, 2 Ability to instruct professionals in the care and treatment of the physically and, 5 Interest in keeping abreast of trends and developments in nursing practice, Handling (grasping) – required frequently in most medium jobs, Fingering (fine manipulation) – required only occasionally in most medium jobs, Ability to exercise tact, initiative and good judgment in dealing with people, Communication honors and respects ethnic and cultural diversity, Assess the actual caller to determine the caller's understanding of the seriousness and extent of the patient's current condition and the caller's ability to carry out all instructions by the pediatric triage and advice staff, Assess the caller's needs; determines the seriousness and extent of the patient's conditions, concerns and current or progressive patient status, Assist Telephone Triage Nurse Manager with methods to track department use rates, to determine user satisfaction of the Telephone Triage/Advice Program and to design and implement program enhancements, Direct care and triage in accordance with established protocols to support the primary provider's practice, which allows for ultimate clinical decision-making by the nurse, Ensure patient safety by working collaboratively in addressing calls directed from physician practices and insurance companies, to triage patients appropriately to ensure safe, quality patient care in the most cost-appropriate setting, and to ensure notification to the covered physician/practice/insurer by supplying timely documentation on the patient's disposition, Generate and send follow-up reports and other correspondence to the recommended triage site, and to any identified primary care gatekeeper, insurer or other appropriate physician, Notify the designated after hours site with pertinent information should the patient be directed to such a site, Notify the patient's Primary Care Physician, reviews telephone assessment and obtains follow-up orders, Respond to calls from patients/family members in a professional and timely manner, Serve as a community resource for other clinical consultation and appropriate triage and advice, Work cooperatively with the Telephone Triage Nurse Manager, shift charge nurse and all department members to operate and enhance an effective market responsive Telephone Triage/Advice Program, Education: Associates degree in nursing or higher, Experience: Three (3) years of clinical experience, preferred in home care, long term care, hospice or palliative care, Licenses/Certifications: Current, unrestricted State of Texas Registered Nurse license to practice professional nursing, Effective oral and written communication skills. Remember to pinpoint some of the skills that will show why you should be … Instructed patients on proper management care of diseases such as high cholesterol, diabetes, PT/INR, high blood pressure, heart disease, etc. Easily apply. Collaborated with home health care agencies, public health departments and schools in providing care to patients. Makes accurate patient assessment and direct patient to appropriate level of care when needed based on approved triage protocol guidelines, Document assessments, advice given, and plan of care in patient chart. Educate patients on specified plan of care, lab/imaging results, and prescribed medications, Provide patients with authorized prescriptions and refills, lab/imaging orders and physician referrals as specified by ordering physician, Use of critical thinking skills to effectively make decisions to provide competent patient care, Advise patients to report to Women's Wellness Center for pregnancy complications/symptoms of labor, Evaluate patients on fetal monitor during non-stress test; prepare patients for procedures/surgery, Educate pregnant patients on appropriate medications, diet, and what to expect throughout pregnancy. Performed allergy skin testing, allergy injections and spirometry. Posted: (2 days ago) Staff Nurse - RN - Phone Triage provides professional nursing triage services and health advice to patients over the … Pay: N/A. Contacted patients with test & lab results. Collaborated with wide array of healthcare providers to secure time-sensitive response to patients; required knowledge and organization of resources so collaboration could be made quickly and efficiently. List your job titles, company names, locations, and dates … © 2021 Job Hero Limited. Consulted with physcians and other healthcare professionals in providing care to pediatric patients and their caregivers in a clinic setting. Notify Georgia database for all sexually transmitted diseases. Doctors ' schedules utilizing electronic medical records Gadolinium injections prior to their scheduled MRI.... Every day are also called Tele-health nurses… Job Description | Salary.com concerns and questions depth to … Job |... Gave or sent verbal orders from providers and or nurses for continuation of skilled services using protocols verbal from... Into the office calls in person and/or on the Nurse helps to educate prenatal and gynecology surgical.. 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